Shimano is issuing a voluntary recall of some bonded 11-speed HOLLOWTECH II road cranksets produced before July 2019 for a possible bonding separation issue.
For details, please visit https://bike.shimano.com/en-US/information/customer-services/corrective-actions/11-speed-hollowtech-ii-crankset-recall-notice.html
Follow the detailed steps to determine weather or not your crank is affected. If you need assistance, don't hesitate to give us a call, email or stop by. If you are unsure whether or not your crank is affected, we are happy to assist you.
Bring your affected crank(s) in for inspection, at no charge to you. You may need to leave your crank(s) with us for up to 48 hours.
We are happy to help with any questions or concerns you might have regarding the recall.